Beware of a KeyBank alert text scam that involves a text or email message with the scammers’ goal of phishing. The message might say something about how there’s a problem with your account. Such messages often include a dangerous link that does not end up on the official KeyBank website. The texts may also include an attachment or a phone number. Do not click the links, open the attachments, or call the phone number. These are alert text scams, and KeyBank is not the only bank that has these scams going on in their name.
On KeyBank’s website, they say: “Phishing is a form of cybercrime. Scammers use any combination of electronic communications (robocalls, emails, instant messages, text messages and imitation websites) to trick you into sharing your personal, sensitive information – information the scammer then uses to commit online and financial fraud.”
KeyBank also posted these tips on how to keep your account safe from alert text scams and other scams:
Look for obvious signs of a fake, including poor grammar and spelling, suspicious sender information, a generic greeting instead of your name and unexpected attachments.
Verify any requests for your information by contacting the company or the individual directly – using a phone number or URL that you know is real, maybe even from your account statement.
Avoid clicking on links in text messages and emails. On your computer, make it a practice to hover your cursor over any link to view the destination URL before you click.
Check email addresses. Some phishing messages appear to come from a known company, with the sender’s name visible but the email address hidden. Simply hover your cursor to expand the address and easily determine if it’s legitimate or not.
Make sure the website you’re on is secure. You’ll see “https” at the beginning of the URL and a closed padlock icon.
Have different passwords for every account or use a password manager.
Keep your spam filter, antivirus software, browser version and smartphone operating system up-to-date.
Check your online accounts regularly. Look for activity that you didn’t initiate.
Key Bank phone numbers and alert text scam information are available here on their official website:
https://www.key.com/about/security/phishing-faq.html
Thank you for watching my video. Please feel free to share any questions you have about this scam or any other scams. Also feel free to comment if you’ve been through a scam before or if you saw any scams out in the wild. Let me know what you saw and I may be able to check it out.
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