A Guelph police vehicle.A Guelph police vehicle.

Some observant staff of a downtown bank saved a Guelph resident from falling victim to a “grandparent scam,” Guelph Police Service said in a news release.

Shortly after 2 p.m. on Thursday, Jan. 12, the assistant manager of a bank located in the downtown area called police for assistance. An 86-year-old client was reportedly attempting to withdraw $6,000 and did not believe bank staff that she was being scammed.

Police said an officer attended the bank and offered advice. As a result, the cash was not withdrawn.

The Guelph Police Service is reminding residents to be cautious when dealing with people on the telephone, “even if you believe you know who you are talking to,” police said.

They are advising residents:

• never to send or give money to people they are not sure they know.

• take the time to verify the story.

• if the story involves a loved one, try to contact that person in a separate call, or ask questions only they would be able to answer.

• never volunteer personal information to callers.



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