5 things you bank should never ask you

Bank impersonations are on the rise, making it harder than ever to spot the difference between legitimate contact from your bank and scammers

Protecting your money has never been more important.

In the last few months alone, 23% of all scam complaints involved bank impersonation.

Being aware of what your bank should never ask you is crucial to stop scammers. Over the next few weeks, we will share tips to protect against scams. Take a moment before making a payment or giving away personal information, just to be sure it’s not a scam.

Your bank should never ask:
• for your codes, passwords or PIN numbers
• for a code to reverse or stop a payment
• tell you to transfer money to another account to keep it safe

Report any suspected scams to your bank immediately.

We are here to help – learn more by visiting: https://bankomb.org.nz/five-things-your-bank-should-never-ask-you

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