How Forter’s IMPACT Mentorship Program Transforms Professional Journeys – Forter

Published:
June 16, 2025

Reading time:
4 minute read

Written by:
Forter Team

In the world of fraud, payments, and customer experience, professional growth isn’t a linear path — it’s a journey fueled by continuous learning, strategic guidance, and the power of human connection.

For professionals seeking to accelerate their growth, gain invaluable insights, and expand their networks, Forter’s IMPACT Mentorship program offers a powerful opportunity. It isn’t just about getting advice; it’s about one-on-one relationships with current and potential leaders in your field that can ultimately define future career paths.

Here’s what the Spring 2025 cohort has gained from the program.

The Revelation of Self-Worth: Unlocking Inner Potential

Professionals often enter mentorship programs seeking to acquire new skills or refine existing ones. While building skills is important, mentee Jennifer Rodgers, Product Manager, eCommerce at Shoe Carnival, has discovered an even more fundamental truth: the power of recognizing your own value.

The most powerful part of this experience has been embracing my worth. I came into the mentorship program with clear goals, assuming I needed to build certain skills. What I’ve discovered through working with Chinmay, [my mentor], is that the only thing truly lacking was my ability to see my own value. Once I removed those blinders, everything started to fall into place. Now, I feel a sense of momentum toward my future that I’ve never had before.”

This profound shift in self-perception empowers individuals like Jennifer to seize opportunities with newfound confidence — a skill that’s not only important to career advancement but also in one’s personal life. This personal empowerment can also have a direct impact on how effective employees and individual programs can be in driving value for the company and its customers’ experience.

Navigating Challenges with Expert Guidance: A Weekly Lifeline

The day-to-day realities of professional life often present complex challenges – difficult conversations, strategic ambiguities, and critical career decisions. The IMPACT program provides a consistent, reliable source of expert guidance to navigate these intricate terrains.

Vineet Grewal, Sr. Risk Manager at Cash App, highlights the invaluable support she receives from her mentor, Siân Woods, Director of eCommerce Fraud, Specialty Retail at Gamestop. 

Siân and I connect every week, and her guidance has been incredibly valuable. She’s been a tremendous help in navigating some challenging conversations and has also provided excellent advice for my career growth. I truly appreciate Sian’s support, knowledge, and expertise!” 

Regularly connecting ensures that mentees have a safe space to discuss real-time issues and receive actionable advice, transforming potential roadblocks into stepping stones for growth. By gaining insight from mentors who have faced similar challenges, IMPACT mentees can receive the additional support and perspective they need to navigate their roles confidently.  

Strategic Expansion of Perspective: Beyond Your Role

The beauty of the IMPACT program lies in its ability to connect professionals across diverse companies and even industries. This cross-pollination of ideas and experiences broadens horizons and fosters a more strategic approach to complex challenges. Jose Solares, former Manager, Fraud and Loss Prevention at RBI, has used his time with John Szczuplak, Director, Digital Fraud & Risk, CDMO Finance at L’Oreal — a completely different industry than his own — to talk through strategy and motivation in innovative ways.

This mentorship has been incredibly valuable — John’s insights have helped me think more strategically about fraud risk across industries. It’s been both professionally enriching and personally motivating.”

By engaging with a mentor who possesses a broader perspective, mentees gain a holistic understanding of the trends and risks in fraud, abuse, and payments across various industries and digital commerce, enabling them to make more informed and impactful decisions within their own roles.

The Mutual Exchange: Growth for Both Mentor and Mentee

The program is not just designed to empower mentees, however. The experience is equally enriching for the mentors. It’s a reciprocal relationship built on shared learning, professional development, and the satisfaction of contributing to the next generation of leaders.

Chinmay Gupta, Group VP of Application Development at EG America, paired with Jennifer Rodgers at Shoe Carnival, captures the essence of this shared journey:

Thanks to the IMPACT Mentorship program, I have access to an amazing platform for both Mentors & Mentees to do goal-driven thought experiments, invest in professional development and develop leadership skills.” 

Gupta is not the only mentor who experienced the program’s potential as a catalyst for growth in himself. Szczuplak also notes that engaging with peers helps foster collaboration and overall improvement.

Engaging with someone in a similar role or field only emphasizes the importance of collaboration and knowledge building in the area of fraud prevention. It has been an enriching experience to get to know my mentee on both a professional and personal level.”

This sentiment underscores the human element of mentorship, where shared expertise blossoms into genuine connection and understanding.

Want to Experience the IMPACT?

Forter’s IMPACT Mentorship program is more than just a networking opportunity; it’s a personalized journey of self-discovery, skill acceleration, and strategic expansion. It’s where blinders come off, challenges are navigated with expert guidance, and professional connections evolve into meaningful relationships. If you’re ready to experience the power of the community to help transform your own professional journey, the IMPACT program offers a unique and proven pathway to success.

Learn more about the program here and decide if the program is the right fit for you.