NICE Actimize has integrated agentic AI capabilities into its X-Sight ActOne platform, designed to enhance fraud and financial crime prevention. Announced in a press release on April 2, the new features within X-Sight ActOne’s InvestigateAI will streamline all workflows related to fraud prevention, automating processes with human oversight engaged only when necessary.
CEO Craig Costigan emphasized that this innovation allows financial institutions to scale operations while achieving significant cost and labor efficiencies. The agentic AI is capable of autonomously developing investigation plans tailored to the specific policies and procedures of financial institutions. It comprehends the context of investigations and executes plans while incorporating real-time data.
The technology is designed to improve with usage, capable of handling a variety of tasks, and can prompt human intervention when needed, providing transparency around its insights and actions for analysts and auditors. The platform aims to empower investigators by delivering the intelligence necessary for swift and accurate investigations.
In related developments, Coupa has also added agentic AI features to its spend management platform, enhancing contract analysis capabilities. Meanwhile, Routable has upgraded its accounts payable automation with an AI agent that identifies invoice fraud and human errors, alerting teams to potential issues before they escalate. These advancements underscore the growing role of AI in bolstering risk management and security in financial transactions.
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