AI mistakes are costing companies millions—but why do they keep happening? In this clip from The Leadership Exchange, Bart Layton shares a shocking story of a fraud detection AI that made massive financial errors for months. Even more surprising, another company made the exact same mistake a year later, using a vendor’s AI model. Without transparency and shared lessons, businesses are doomed to repeat these failures. Tracy Lee and Bart discuss why AI governance and knowledge-sharing are critical to avoiding costly errors.
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